💬 How to Get in Touch
"We're happy to help 😊 "
If you have a question about anything. Then try asking our "Help Assistant" You'll almost certainly get the answer you need. Just click on the red button in the bottom right of your screen. Within seconds you will have your answer.
- Such as do you sell?
- How much will it cost?
- Where do you deliver to?
Help Assistant Button BelowIf after asking your question you still need more help. Especially if you're sending us a photo of your bay. Then please do use the contact form just below.
🧠 What to Include in Your Message
We are very happy to help with advice and guidance on all aspects of curtain tracks (especially bay windows 😉) . So please get in touch and add a photo or two of the window/s to the form below.
Don't see the contact form below? Then it might be an Ad blocker extension on your browser blocking it. Turn it off and then back on afterwards.
Show/Hide Transcript
Prefer to read along or want to copy a step? Here’s the full written version of what I talk through in the video.
Introduction to Eze Curtains
Hi. I'm Lee Stevens from ezecurtains.co.uk.
How to Get in Touch
And you've obviously found us, and you're curious about what we do, or maybe you've got a window, a bay window, where you think, well, I wonder whether they can help me with this. Well, we'd certainly like to try.
Providing Details for Your Curtain Needs
So get in touch with us via the contact form. If you use your mobile to do this, then you'll find that there's a button you can press to upload a photo. So stand well back from your window, take a full shot of the window so we can see the top, the sides around the bay, and especially the windowsill. So just a big long shot to start with. And then add a few details in of how you think you would like your curtains to hang on your window, such as down to the windowsill within the bay, in front of the windowsill within the bay, or maybe in front of the windowsill down to the floor, and coming out onto the returns on each side of the bay into the room. So give us that information, send us the photo, and we'll get back to you within twenty-four hours in ninety-nine point nine percent of cases, and we'll give you some more options. So I look forward to, helping you.
When can you expect a reply?
We will reply to your enquiry within 24 hours.
If you don't don't see our email reply within this timescale. Then check your email address was spelt correctly. Then check our reply has not ended up in your spam folder.
Prefer a different way to get in touch with us?
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Call Us:
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You can speak with us if you prefer. Call 0800 246 5091 We're open between 9am - 6pm Monday to Saturday
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24/7 Support |
The "Support Assistant" is available any day any time to help. The button is in the bottom right of your screen.
Write to us:
Ezecurtains
7 School Road,
Eccles M30 7HN
Our Guarantees
 Track Fits Exactly |
Smooth Curtains |
10 Year Guarantee |
Our Guarantees
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Track Fits Exactly |
Smooth Curtains |
10 Year Guarantee |
What our customers say...
What our customers say...
📷 Sending a Photo? Here’s How to Help Us Help You
Good photos of your bay windowsStand well back and get all of the window in shot. Send at least one photo like this please 😁. I know its not always easy with curtains and furniture in the way.
Just do your best and if we need another photo. We will advise you on the best way to take it.
We will ask you for photos of your bay window with your order. So take a look at the "how to take great photos of your windows" here.
It may seem obvious but with these tips it will make sure we help process your enquiry/order smoothly and efficiently.
Show/Hide Transcript
Importance of Accurate Photos for Curtain Orders
Hi, I'm Lee Stevens from Ezecurtains.co.uk and I want to talk to you about photos, photos that you'll send to me through the contact form when you're making an inquiry, or photos that you attach to an order like a bay window curtain track order. Now, we need to see a full shot of the bay. So we need you to stand on the far side of the room so you can get the top of the window in where the track's going to fit, also, the full windows ill around the bay, and out each side of the bay if the curtains are returning outside of the bay.
Tips for Capturing Essential Window Details
Then you may want to take a second shot of the windowsill. If you've got curtains hanging like here, pull 'them to one side, take a shot of the window sill, especially on the end because that's often critical to how the bay track is going to fit. And also how your curtains are going to hang. So below this video you will see some dos and don'ts of the right ways to do your photos.
Conclusion and Additional Resources
So, please have a look, and hopefully this has helped you. And thanks very much for watching.
We will only ever use your email address to send a confirmation and obviously to reply to your enquiry.
You won't hear from us again unless you ask us to get back to you 😉
We wont use it to send you anything else. We NEVER share your details with anyone else. We respect your privacy. See our privacy policy here.
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